Troy Medicare and Isaac Health Partner to Bring Proactive Brain Health Screening to North Carolina Seniors

CHARLOTTE, NC — Troy Medicare and Isaac Health today announced the results of a first-of-its-kind partnership to proactively screen Medicare Advantage members for Alzheimer's disease and related brain health conditions.

Program Results

Since December 2022, the program has used Isaac Health's proprietary detection algorithms to identify Troy Medicare members who may benefit from early brain health intervention — and the results have been striking. Of the members reached through the program, 38% engaged and enrolled. Among those who enrolled, 87% continued participating for at least three months, demonstrating sustained engagement in a population where follow-through is often a challenge.

"Brain health is one of the most underserved areas in senior care," said Flaviu Simihaian, CEO of Troy Medicare. "Most people don't get screened until symptoms are advanced. This partnership with Isaac Health lets us reach members early, connect them with specialized care, and support their families through the process."

What the Program Provides

The program provides enrolled members with tailored medical management by specially trained doctors and therapists, caregiver support resources, and proactive care management designed to slow cognitive decline and improve quality of life. Fifty-two Troy Medicare members participated in the initial program phase.

Early detection of cognitive decline is critical because it opens the door to interventions that can meaningfully slow disease progression. Members identified through the screening program gain access to cognitive assessments, treatment planning, and ongoing monitoring — resources that are often difficult to access through traditional Medicare pathways. For many seniors in rural North Carolina, the Troy Medicare–Isaac Health program represents their first meaningful engagement with specialized brain health services. Members can find a provider who participates in the program through Troy Medicare's directory.

Supporting Families and Caregivers

The program also recognizes the profound impact that cognitive decline has on families and caregivers. When a senior begins to experience memory loss or confusion, it is often family members who first notice the changes and bear the emotional and logistical burden of navigating the healthcare system. Isaac Health's model includes dedicated caregiver support — education, counseling, and practical guidance on managing daily life alongside a loved one's diagnosis — that helps families feel less alone in the process. Additional member resources and plan documents are available online.

Isaac Health specializes in brain health and dementia care, combining clinical expertise with technology to deliver comprehensive cognitive care programs. Their model emphasizes early detection, family involvement, and sustained engagement — all areas where traditional Medicare coverage often falls short.

The Pharmacy Connection

For Troy Medicare, the partnership represents a broader commitment to addressing the whole health of its members, not just acute episodes. The company's pharmacy-first model naturally lends itself to early detection programs, since pharmacists often observe subtle changes in medication adherence and behavior that can signal cognitive decline.

Pharmacists are uniquely positioned to spot warning signs that might otherwise go unnoticed. A member who consistently forgets to pick up prescriptions, who asks the same questions on repeated visits, or who struggles with previously routine tasks at the pharmacy counter may be exhibiting early indicators of cognitive change. By training pharmacy partners to recognize and report these signals, Troy Medicare creates an additional layer of early detection that complements the formal screening algorithms used by Isaac Health.

Expanding the Program

The two organizations plan to expand the program to reach additional Troy Medicare members in 2023 and beyond. As the program scales, Troy Medicare and Isaac Health aim to generate data that can inform best practices for proactive brain health screening across the Medicare Advantage industry — demonstrating that early, community-based intervention can improve outcomes and reduce the long-term costs associated with advanced dementia care. To learn more about the company behind this initiative, visit the About Troy Medicare page or get in touch.

About Troy Medicare
Troy Medicare is a pharmacy-powered Medicare Advantage plan serving North Carolina. Founded by pharmacists, physicians, and technologists, Troy Medicare combines data-driven care management with deep community relationships to deliver better outcomes for seniors.