For Brokers
Troy Medicare is proud to partner with our valued brokers to sell our Medicare Advantage plans. Here you can find plan resources and other helpful information regarding Troy Medicare's HMO and D-SNP plans.
Request to be a Troy Broker/Agent
Interested in selling Troy Medicare's Advantage Plans?
Send us an email at brokersupport@troymedicare.com for information on how to become a Troy Medicare agent.
Here is a list of the required documentation to become appointed with us for Medicare Advantage. Send us an email so we can get you started on the appointment process and we will be happy to provide you with all the required forms and answer any questions you may have.
We will need you to send us copies of the following documents:
- North Carolina Health Insurance License(s)
- Errors and Omissions Declaration Page
- AHIP Training Certificate including FWA Certification
We will need these forms as well; please follow the links to the documents below to complete them:
Once you have completed these steps, and submitted them to us, we will complete your appointment process and provide you all the necessary information so you are "Ready to Sell".
Ready to Submit an Application?
Enroll your clients through our easy to use online portal:
In our dedicated Broker Portal, you will be able to download a copy of your client's application at any time and track the application's progress. Don't forget that you can complete your Scope of Appointment within the Broker Portal!
If you do not yet have access to the portal, please email us with a request and include your contact information including Full Name, Address, Email, phone number and NPN (National producer number).
If you have any questions regarding your portal access, please email us at brokersupport@troymedicare.com
Portal Guides
Enrollment Methods
Phone Enrollments
To complete an enrollment by phone, you and your client can three-way call into our enrollment team at (866) 704-8769. All calls are recorded and one of our representatives will help you and your client complete their enrollment into our plan quickly over the phone. Don't forget to fax or email your SOA.
Fax Enrollment Applications
Fax us your application to (704) 235-1689. Please include the application, a Scope of Appointment and any comments/questions you may have.
Need a print version of our Enrollment Form? Download a copy below or if you need a supply of printed versions, please send an email request to our Broker Support Team.
Don't find what you're looking for?
Our broker support and customer service teams are local and ready to assist you.
Phone
833-704-TROY (8769) | TTY: 711
Want to Learn More About Troy Medicare?
We are available 8am to 8pm Eastern Time
Oct 1 – Mar 31: 7 days a week · Apr 1 – Sep 30: Mon – Fri
Fax: 1-919-375-3533