What Happens During a Nurse Practitioner Visit?

A Nurse Practitioner (NP) is a highly trained healthcare provider who works with you to manage your health. Whether you are managing a long-term health condition or just need a check-up, an NP is there to support you. During the visit, you and the Nurse Practitioner may find some important items to help your health or function.

Your Visit Options

We want care to be convenient for you. You can have your visit in two ways:

• In-Home Visit: An NP comes to your home to see you.
• Telephonic Visit: You talk with an NP over the phone with a video link.

Please note: Not all members are eligible for this service. Check your plan materials or contact your care manager to see if this is available to you.

What Happens During the Visit?

The NP will take time to get to know you and your health needs. They may:

• Ask how you have been feeling lately.
• Review your current medications to make sure they are working for you.
• Check your vitals if they are in your home.
• Answer any questions you have about your health goals.

How to Prepare

To get the most out of your visit, it helps to be ready:

• Have your medicine list handy: Keep a list of all pills and vitamins you take.
• Write down questions: If you have been worried about a symptom or have a question about your care, write it down so you do not forget.
• Find a quiet space: If you are having a phone visit, make sure you are in a quiet room where you can hear well.

Visit our website at www.troymedicare.com to learn more about your care options.

Need Help? We Are Here.

If you need help managing your health conditions or have questions about your wellness goals, please reach out to us. Talk to a Troy Care Manager today! Call us at 910-878-2730 (Monday – Friday, 9:00 AM – 5:00 PM ET). To learn more about how we support you, read our article: What is a Care Manager?

This material is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Consult your healthcare provider if you have questions or concerns. Participation in this program is voluntary, and you may opt out of this service at any time by notifying your Care Manager. Benefits and features vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

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